About us

Exceptional Plumbing Services in The Inland Empire and Surrounding Areas

Who We Are

Bow Tie Plumbing & Rooter is a family-owned and operated plumbing company in Rancho Cucamonga, CA. Established by Billy & Jessica Quinones in 2020, we are dedicated to providing top-notch plumbing services in the entire Inland Empire and the surrounding areas, from Riverside to Upland, Redlands to Claremont, and beyond, our dedicated team is always ready to tackle your plumbing needs with professionalism and expertise. Whether it’s routine maintenance, emergency repairs, or comprehensive installations, Bow Tie Plumbing & Rooter is your trusted partner in ensuring that your plumbing systems function seamlessly. With a clear goal in mind: to provide customers with quality service and reliable work at an affordable cost. At Bow Tie Plumbing & Rooter, our business philosophy is represented by our motto, “Uncompromised service tied with excellence.” This motto reflects our unwavering dedication to delivering top-notch plumbing services without compromising on quality or craftsmanship.

Our team of skilled professionals is equipped with the latest industry knowledge and cutting-edge technologies to tackle any plumbing issue efficiently. Whether it’s a minor repair or a complex installation, we ensure that our customers can rely on our expertise. Our customer-centric approach is centered on building long-term trust and treating each client with the utmost care. With a service area covering the entire Inland Empire region, Bow Tie Plumbing & Rooter takes pride in serving our customers with integrity, reliability, and a commitment to excellence.

Additionally, our investment in modern tools and equipment signifies our commitment to solving plumbing issues with precision and efficiency. By staying abreast of technological advancements in the plumbing industry, we ensure that every job, from simple repairs to full system installations, is completed with the highest standard of craftsmanship.

Exceptional customer service is at the core of everything we do. We start with upfront pricing, eliminating the guesswork and providing transparency from the outset. Our friendly, knowledgeable staff are always on hand to offer expert advice, tailor solutions to individual needs, and ensure customer satisfaction. It is this dedication to quality, combined with our exceptional service ethos, that has built our reputation as the go-to plumbing specialists across The Inland Empire, embodying our motto of “Uncompromised service tied with excellence” every step of the way.

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Our Promise To You

When you choose Bow Tie Plumbing & Rooter, you’re not just hiring a service; you’re investing in peace of mind. We promise to treat your home with the utmost respect and care, ensuring a clean and professional experience from start to finish. Our commitment to you includes transparent pricing, punctual and efficient service delivery, and the highest quality of workmanship. Expect nothing less than excellence as we go the extra mile to meet and exceed your expectations.

Our Mission

Our mission is to deliver unparalleled plumbing services to our community, ensuring each client receives the utmost quality, efficiency, and reliability. We strive to exceed expectations, fostering trustworthy relationships through our dedication to excellence and integrity in all our endeavors.

Our Core Values

At Bow Tie Plumbing & Rooter, we believe that our core values are the foundation of our business and the key to our success. These principles guide every decision we make and every action we take, ensuring that we remain focused on providing the highest level of service to our customers. Below are the six core values that define who we are and what we stand for:

Honesty

Honesty is at the core of everything we do. We believe in transparent communication and providing accurate information to our customers. Your trust is paramount to us, and we always strive to deliver reliable service and fair pricing. We're here to serve you with integrity and dedication.

Professionalism

Our team embodies professionalism in every aspect of our work. From the initial consultation to the completion of a project, we conduct ourselves with the highest degree of expertise and decorum.

Respect

We treat your home and property with the utmost respect, ensuring that we leave everything as neat and tidy as it was before we arrived. We value your trust in us and strive to honor that trust with exceptional care.

Cleanliness

Maintaining a clean work environment is non-negotiable for us. We take measures to protect your space and clean up meticulously after every job, ensuring your home remains pristine.

Customer-Centric

Our services are tailored to meet the unique needs of each customer. We listen attentively, respond promptly, and go above and beyond to ensure customer satisfaction.

Promptness

We understand the value of your time and make it a priority to deliver timely and efficient service. Our team works diligently to ensure projects are completed within the agreed timeframe, minimizing any inconvenience to you.

What Makes Us Stand Out From The Competition?

Our unique approach to plumbing services sets us apart in a crowded market. Here are the key factors that make our brand the preferred choice for many:

Family-owned and Locally Operated

We take pride in being a family-run business, offering a personal touch and understanding to every service we provide.

Over 25 Years of Industry Experience

Our wealth of experience equips us with unparalleled insight and expertise in handling a wide range of plumbing issues.

Upfront and Fixed Pricing

With us, there are no hidden fees or surprises. We believe in transparent pricing, ensuring you know exactly what you're paying for.

First-Class Customer Service

Our commitment to excellence in customer service means we’re dedicated to satisfying your needs and exceeding your expectations at every turn.

Guaranteed 24-hour Emergency Service

Plumbing emergencies can't wait, which is why we offer guaranteed 24-hour service to address urgent issues promptly.

Free Estimates

We provide free, no-obligation estimates, allowing you to make informed decisions without any pressure.

Tailor-Fit Plumbing Service

Understanding that each home and situation is unique, we offer customized plumbing solutions designed to meet your specific needs and preferences.

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Client testimonials

andy garcia
andy garcia
2024-03-21
Thanks for everything Bow Tie. Always my go to plumbers when needed!!💯💯
Patti Craney
Patti Craney
2024-03-20
We are remodeling two of our bathrooms, both of which are upstairs. Both vanities had granite tops, which were not removable and weighed 350+ pounds Billy, Jose, and their crew were somehow able to get the old one down stairs and the new one upstairs without incident. Jose did an excellent job installing the new vanity. It's so beautiful! They were very tidy and I so appreciate the work they always do. I highly, highly recommend Boe Tie Plumbing!
Hobie Cat
Hobie Cat
2024-03-16
I had a faucet leak and knew there were potentially other issues contributing to that. Bow Tie requested a photo of the faucet and provided a quote range via text. Billy then accepted my phone call and was very patient talking through the potential issues. After speaking to him, I felt confident that Bow Tie was the right choice. Billy and Miguel came out and did all necessary repairs at a reasonable price. They took the time to answer all of my questions, showed me what to keep an eye on going forward, and gave me quotes and advice on other items I asked about. I will definitely recommend Bow Tie Plumbing to family and friends.
Richard Ramos Cota
Richard Ramos Cota
2024-02-29
The service was excellent.
Susie S.
Susie S.
2024-02-21
Anthony came out and changed my kitchen faucet. He was pleasant and personable, even when he had to saw the faucet off because of calcification! I’ve used Bow Tie plumbing before, it’s always a good experience. Would definitely recommend.
Alfred Carrillo
Alfred Carrillo
2024-02-20
I recently had a slab leak at my home, and after receiving a number of estimates, I called Billy at Bow Tie. He met with me within the hour and provided me with the most reasonable estimate. I was impressed with Bow Tie's efficiency and a professionalism that exceeded my expectations. The team was prompt, knowledgeable, and tackled the issue swiftly. Billy at Bow Tie made a stressful situation manageable, and ensured the project ran smoothly from start to finish. I appreciate their excellent service and would highly recommend them for any plumbing needs. Thanks Bow Tie!
Marjorie Prescott
Marjorie Prescott
2024-02-17
Fast service. clean. trust worthy gave me options

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