Rancho Cucamonga, CA

Relocated the new Delta diverter valve to the opposite side of the shower and installed new piping for the handheld shower head and standard shower head. Return visit will be needed to install the shower trim, toilet, and bathroom faucet once available. Also needs replacement of all three angle stops.

Bow Tie Plumbing & Rooter will perform diagnostic testing on the shower pan and plumbing system to help determine the source of the water intrusion. The shower pan was filled with water and monitored, and no leaks were found during the test. The shower pan was then drained, and again no leaks were observed. Water was also run directly onto the shower glass panels, at which point water intrusion was noticed coming through the silicone areas around the glass enclosure. In addition, separated tiles were observed, which may also be contributing to the issue. At this time, no water intrusion was visible through the ceiling below. However, Bow Tie Plumbing & Rooter recommends cutting open the drywall ceiling to allow better visibility and access for further inspection if the issue continues. If water begins leaking through the ceiling and the customer requests a return visit, the service call fee will be applied toward the cost of cutting open the ceiling and completing the necessar

To install a 1 in Moen smart valve, 1 in pressure regulator doubled union, 1 in ball valve and a 3/4 hose bibb will have to turn off water meter drain system and rework 1 in build up in front of house. 1 yr warranty on workmanship

Upon arrival, I performed a thorough leak detection inspection to identify the source of water intrusion affecting the kitchen and laundry room areas. Access was made through the laundry room, where I inserted an inspection camera into the drain line. Findings During the inspection, I identified a soft blockage within the drain line, which caused pressure buildup and resulted in a burst kitchen drain line beneath the concrete slab. Water damage was present in both the kitchen and laundry room, with water seeping up through the kitchen tile flooring. Hollow spots were also found beneath the tile, indicating moisture buildup under the slab. I recommended opening the kitchen floor to access and repair the damaged drain piping. Phase 1 – Kitchen Waste Line Repair Scope of Work Jackhammer concrete floor in kitchen area to locate damaged 2-inch waste line Cut out and repair burst section of 2-inch drain pipe Test drain line and connections for proper operation Backfill excav

Upon arrival, I was dispatched to investigate a leak under the kitchen sink. I ran water through the sink and operated the garbage disposal to replicate the issue. Work Performed Identified leak originating from a loose connection at the 1 1/2-inch elbow (ell) connected to the disposal Installed a new 1 1/2-inch washer to properly seal the connection Secured and strapped the 1 1/2-inch ABS trap arm for added stability Retested system by running water and operating disposal to confirm leak was resolved Findings The leak was caused by a loose and improperly sealed connection at the disposal drain assembly. Warranty

Bow Tie Plumbing & Rooter will install a customer-supplied water softener system and complete all necessary plumbing modifications to properly integrate it into the home’s water system. The customer will provide the water softener unit, filter tank, and potassium, while Bow Tie Plumbing & Rooter will supply all required piping and fittings for a professional installation. Scope of Work Trench from the main water riser to the garage to route new water lines Install a new 1-inch copper water softener loop for proper system operation Rework the main water riser to accommodate the new connection Install a new ball valve for system control and isolation Install a dedicated drain line for the water softener system Drill water lines through the garage wall as needed for routing Seal all wall penetrations with caulking to prevent air and moisture intrusion This installation will ensure proper water flow, system efficiency, and long-term reliability of the water softener setup.

Upon arrival, I was dispatched to install a customer-supplied shower valve in the master bathroom. After evaluating the installation area, I determined that access to the valve required opening the wall behind the shower. Work Performed Cut and removed drywall behind the shower to gain access to plumbing Installed customer-provided shower valve Secured all connections and ensured proper alignment Turned water back on and tested system for proper operation and leaks Warranty 1-year warranty on workmanship No warranty on customer-supplied parts

Air Gap Leak Repair & Dishwasher Drain Connection Upon arrival, I was dispatched to address a leak coming from the kitchen air gap. After inspection, I found that no hoses were connected to the air gap, which was causing water to discharge improperly. Work Performed Inspected air gap and surrounding drain components Connected dishwasher discharge hose to the air gap Connected garbage disposal drain hose to the air gap Secured all fittings to ensure proper drainage and prevent leaks Tested system by running water to confirm proper operation and leak-free performance Findings The leak was caused by missing hose connections at the air gap, preventing proper routing of wastewater from the dishwasher. Warranty 1-year warranty on labor

Upon arrival, I addressed a main sewer line stoppage at the property. Access was gained through the 3-inch cleanout located on the west side of the home. Work Performed Ran professional mainline drain machine through the cleanout all the way to the city sewer connection Successfully cleared the main line blockage and restored proper flow Performed a sewer camera inspection to evaluate the condition of the line Findings During the camera inspection, I found that the backwater valve flapper was off its hinges, which can prevent proper operation and may lead to future drainage issues or backups. Recommendations Recommend removal and replacement of the backwater valve to restore proper function and help prevent future sewer backups Warranty 30-day warranty on main line stoppage clearing

Upon arrival, I was dispatched to inspect a possible plumbing leak, water heater issue, and main line stoppage. I performed a full system evaluation to determine the cause of the reported concerns. Plumbing Diagnostic I completed a thorough inspection of the plumbing system to identify any leaks or mechanical failures. All findings were reviewed to determine proper repair recommendations. Main Line Stoppage Service To clear the main line stoppage, I accessed the system through the backwater valve. During inspection, I found the flapper was off and removed it to properly proceed with clearing the line. Ran mainline drain machine through the system Successfully cleared blockage caused by buildup of toilet paper and paint debris Restored proper flow through the main sewer line Notes All work was explained to the customer prior to completion, including findings and recommended repairs. Warranty 30-day warranty on stoppage clearing

Leak Detection & Kitchen Drain Line Repair – Rancho Cucamonga, CA Upon arrival, our technician performed a comprehensive leak detection service to identify the source of water intrusion. Access was gained through the laundry room, where a drain inspection camera was inserted into the line. During the inspection, a soft blockage was discovered, which led to increased pressure in the system and ultimately caused a burst kitchen drain line. As a result of the failure, water damage was observed in both the kitchen and laundry room, with water seeping up through the kitchen tile flooring. Hollow spots in the tile indicated moisture buildup beneath the surface. Recommended Repair Plan To properly address the issue and prevent further damage, we recommended the following: Concrete slab access by jackhammering the kitchen floor to locate the damaged 2-inch waste line Drain line repair by cutting and replacing the compromised section of pipe Backfilling with clean material and

Called out for running toilet on upon arrival customer took me to hallway bathroom were she had install a new flapper ,check tank notice chain on flapper was to long getting stuck underneath flapper cut chain to size check ok. No charge no warranty.

I repaired a leaking urinal by installing a new Sloan urinal kit, inner cap, vacuum breaker kit, and O-ring for a secure, leak-free installation.

To run camera thru 4 in area drain on curbside to locate water leak , located water coming into area drain pipe approximately 10 ft from curb side, recommend to do leak detection.

To clear kitchen sink stoppage thru 11/2 cleanout on outside wall had to go back and forth to clear stoppage grese buildup. 30 days warranty on stoppage