Upland, CA

Backyard Water Line Repair Upon arrival, I was dispatched to repair a cracked PVC water line at the backyard riser. Work Performed Located a cracked PVC pipe at the connection to the copper riser Cut out and removed the damaged section of PVC pipe Capped off the existing female copper adapter using a male copper adapter and copper cap Restored water service and tested the repair to verify proper operation and confirm there were no leaks Results The damaged section of piping was successfully isolated and capped, and the repair was confirmed to be leak-free at the time of completion.

Main Sewer Line Hydro Jetting Upon arrival, I was dispatched to address a main sewer line stoppage. Work Performed Accessed the sewer line through the 4-inch cleanout Performed hydro jetting of the main sewer line to clear the blockage Made multiple passes through the line to cut through and remove root intrusion Cleared the stoppage and restored proper drainage flow Tested the system to verify proper operation after service Findings Root intrusion was present within the 4-inch clay sewer line Offsets were observed in the clay sewer pipe, which may contribute to future root intrusion and drainage issues Results The blockage was successfully cleared, and the main sewer line was flowing properly at the time of completion.

75-Gallon Bradford White Gas Water Heater Installation Bow Tie Plumbing & Rooter will remove the existing water heater and professionally install a new Bradford White 75-gallon extended warranty gas water heater. Scope of Work Services include: Drain and remove the existing 75-gallon gas water heater Haul away and dispose of the old water heater and all work-related debris Rework the copper water lines above the water heater as needed Install the new water heater in a drain pan Install new earthquake straps Install a new gas shut-off valve (gas cock) Install a new gas flex connector Install a new sediment trap (drip leg) Connect new hot and cold water flex lines Reconnect the venting system Install a new thermal expansion tank with proper supports Restore gas and water service Test all gas, water, and vent connections to verify safe, leak-free, and proper operation Results The new water heater will be installed in accordance with current plumbing standards a

Underground Water Line Repair & Pressure Regulator Replacement Underground PVC Water Line Repair Upon arrival, I was dispatched to investigate an underground water leak. Work Performed Excavated the affected area to expose the damaged water line Located a burst PVC water line underground Removed the damaged section of pipe Installed new PVC pipe and fittings Pressure tested the system to verify proper operation and leak-free performance Backfilled the excavation area upon completion Results The underground water line was successfully repaired, and the system was restored to normal operation with no leaks present at the time of service. Warranty 1-year warranty on workmanship Pressure Regulator Replacement Work Performed Removed the existing pressure regulator Installed a new 1-inch double union pressure regulator Adjusted and set the water pressure to 60 PSI Tested the system to verify proper pressure regulation and leak-free performance Results The plu

Irrigation Pressure Regulator Installation Upon arrival, I was dispatched to install a new pressure regulator for the irrigation system. Work Performed Removed the existing irrigation pressure regulator, if applicable Installed a new 3/4-inch double union IPS pressure regulator on the irrigation line Secured all connections and verified proper installation Restored water service and tested the system for proper operation and leak-free performance Verified the regulator was functioning properly and providing controlled water pressure to the irrigation system Results The new irrigation pressure regulator was installed successfully and is operating properly at the time of completion. Warranty 90-day warranty on workmanship

Dishwasher Drain Repair & General Plumbing Inspection Upon arrival, I was dispatched to address a clogged dishwasher drain line and perform a general plumbing inspection of the home's fixtures and water heaters. Dishwasher Drain Repair Work Performed Inspected the dishwasher drain system Determined the air gap was clogged and restricting drainage flow Cleared the obstruction from the air gap to restore proper drainage Tested the system to verify proper operation after service Results The dishwasher drain was restored to proper working order and draining correctly at the time of completion. Warranty No warranty on air gap drain clearing General Plumbing Inspection A general inspection of the home's plumbing fixtures and water heaters was performed. Findings & Recommendations Water Heater Found a 10-year-old Bradford White water heater located in the hallway cabinet Due to its age, replacement is recommended Toilet Near Laundry Area Toilet was found

Garbage Disposal Service Upon arrival, I was dispatched to diagnose a garbage disposal that was not operating properly. Findings After inspection, I found that multiple small pebble rocks were lodged inside the garbage disposal, preventing it from operating correctly. Work Performed Removed the pebble rocks and debris from inside the garbage disposal Cleared the obstruction from the grinding chamber Tested the garbage disposal to verify proper operation Confirmed normal functionality and proper drainage after service Results The garbage disposal is now operating normally and functioning as intended. Warranty No warranty on foreign objects or debris causing disposal jams

75-Gallon Water Heater Pilot Relight Upon arrival, I was dispatched to restore operation to a 75-gallon water heater that was not producing hot water. Work Performed Inspected water heater and verified pilot light was extinguished Relit pilot light and restored water heater operation Monitored unit to confirm proper ignition and normal operation Findings Existing water heater is approximately 7 years old Manufacturer warranty has expired Due to the age of the unit, replacement options were discussed with the customer Recommendations An estimate for water heater replacement will be provided If the replacement estimate is approved within the next week, an additional $125 discount will be applied toward the new water heater installation Warranty No warranty on pilot light relighting

Master Bathroom Toilet Repairs & Hardware Replacement Upon arrival, I performed several repairs and upgrades to the toilets in the master bathroom and hallway. Master Bathroom Toilet Seat Replacement Work Performed Removed existing toilet seat Installed new slow-close round toilet seat Tested seat for proper fit and operation Warranty 90-day warranty on workmanship Master Bathroom Toilet Fill Valve & Flapper Replacement Work Performed Removed existing fill valve and flapper Installed new fill valve and flapper assembly Adjusted water level and tested toilet for proper flushing and refill operation Verified leak-free performance after repair Warranty 90-day warranty on workmanship Angle Stop & Supply Line Replacement Work Performed Removed existing angle stop and supply line Installed new polished brass angle stop Installed new stainless steel flexible water supply line Restored water service and tested for proper operation and leaks Warranty 90-day warranty

Smart Toilet Installation Upon arrival, I was dispatched to replace the existing toilet in the master bathroom with a customer-supplied smart toilet. Work Performed Removed existing master bathroom toilet Hauled away and disposed of the old toilet Installed customer-supplied Casta Diva Smart Toilet Connected water supply and completed all necessary installation connections Tested toilet for proper flushing, operation, and leak-free performance Verified smart toilet functions were operating properly at the time of installation Results The new Casta Diva Smart Toilet was installed successfully and tested for proper operation. All connections were verified to be secure and leak-free. Warranty 90-day warranty on workmanship No warranty on customer-supplied toilet or components

Hose Bibb Replacement Upon arrival, I was dispatched to replace the existing hose bibb located on the side of the house near the front door. Work Performed Removed the existing hose bibb by unsweating it from the copper piping Prepared the existing copper line for installation of new components Installed a new 1/2-inch female copper adapter fitting Installed a new 1/2-inch hose bibb Restored water service and tested the repair for proper operation Verified all connections were leak-free after installation Results The new hose bibb was installed successfully and is operating properly with no leaks present at the time of service. Warranty 1-year warranty on workmanship

Shower Remodel Plumbing Rough-In Upon arrival, I performed the plumbing rough-in work required for the shower remodel. Services Included Jackhammered concrete as needed to access existing plumbing Relocated shower drain line to accommodate new shower layout Installed customer-supplied shower valve Reworked cold water supply line serving the toilet within the wall cavity Tested plumbing connections for proper operation and leak-free performance Patched concrete after completion of underground plumbing work Notes This visit included rough plumbing only Return trip required to install shower trim and complete final fixture installation after remodel work has progressed Warranty 1-year warranty on workmanship No warranty on customer-supplied parts or fixtures

Pressure Regulator & Kitchen Faucet Replacement Pressure Regulator Replacement Bow Tie Plumbing & Rooter will remove the existing pressure regulator and install a new 1-inch double union pressure regulator to help maintain proper and consistent water pressure throughout the home. Scope of Work Shut off water supply to the home Drain plumbing system as needed to safely perform the installation Remove existing pressure regulator Install new 1-inch double union pressure regulator for improved pressure control and future serviceability Restore water service and test system for proper operation and leak-free performance Verify water pressure is properly regulated after installation The new pressure regulator will help protect the home's plumbing system, fixtures, and appliances from excessive water pressure and pressure fluctuations. Warranty Information 90-day warranty on workmanship Moen Kitchen Faucet Installation Bow Tie Plumbing & Rooter will remove the existi

Main Sewer Line Stoppage Clearing Upon arrival, I was dispatched to address a main sewer line stoppage at the property. Work Performed Located and accessed the exterior cleanout in the front yard Ran a professional mainline drain machine through the cleanout to clear the blockage from the sewer line Restored proper drainage flow through the main sewer system Thoroughly tested the system after clearing the stoppage to verify proper operation Results The blockage was successfully removed, and the main sewer line is now flowing properly. All tested fixtures drained as intended, and no additional issues were observed at the time of service. Warranty 90-day warranty on drain cleaning service Warranty covers only the section of drain line that was cleared and does not cover abuse, misuse, broken or damaged piping, root intrusion, shifting pipes, or other pre-existing defects within the drainage system.

Master Bathroom Toilet & Sink Drain Service Upon arrival, I was dispatched to address a clogged toilet in the master bathroom and a slow-draining sink on the left side of the master bathroom vanity. Toilet Stoppage Clearing Work Performed Ran a hand auger back and forth through the toilet to clear the blockage Restored proper flushing and drainage flow Tested toilet to verify proper operation after service Sink Drain Cleaning Work Performed Inspected the left-side master bathroom sink due to slow drainage Removed debris from the top of the pop-up assembly Restored proper drainage flow to the sink Tested sink to verify proper operation after cleaning Findings The initial service call was for a toilet with a poor flush. During inspection, I found that the existing Kohler toilet does not fully evacuate the tank unless the flush handle is held down throughout the flush cycle. This incomplete flush may contribute to recurring clogs and poor performance. The toilet and

Toilet Stoppage Clearing Upon arrival, I was dispatched to address a toilet that was not draining properly. Findings After further inspection, I determined that the issue was isolated to the toilet itself and was not affecting the main drain system. Work Performed Inspected toilet and confirmed blockage within the fixture Used a toilet auger to clear the obstruction Removed a feminine hygiene product that was causing the clog and restricting proper drainage Thoroughly tested the toilet after clearing the blockage Results The blockage was successfully removed, and the toilet is now flushing and draining properly. Multiple test flushes were performed to verify normal operation, and no further issues were observed at the time of service.

Pressure Regulator Replacement & Water Riser Upgrade Recommendation Upon arrival, I was dispatched to inspect a malfunctioning pressure reducing valve (PRV) due to inconsistent water pressure throughout the home. Findings Inspected the existing PRV and determined it was failing Observed a pressure drop of more than 10 PSI across the regulator, indicating improper operation Confirmed the defective PRV was causing inconsistent water pressure throughout the plumbing system Work Performed Removed the failing pressure reducing valve Installed a new pressure reducing valve to restore proper pressure regulation Adjusted and calibrated water pressure to 60 PSI Thoroughly tested the system to verify consistent pressure and proper operation Recommendations I recommended upgrading the entire water riser assembly, including: New pressure reducing valve (PRV) New main water shut-off valve New irrigation shut-off valve New hose bibb Replacing these components would improve

Toilet Stoppage Clearing Upon arrival, I was dispatched to address a clogged toilet that was not draining properly. Work Performed Inspected toilet and confirmed blockage was restricting drainage Used a toilet auger to clear the obstruction Restored proper flow through the toilet drain Flushed and tested the toilet multiple times to verify proper operation Results The blockage was successfully cleared, and the toilet is now flushing and draining properly. The fixture was tested after service and found to be operating as intended.

Scope of Work: 40-Gallon Gas Water Heater Replacement Bow Tie Plumbing & Rooter will remove and dispose of the existing water heater and install a new A. O. Smith 40-gallon gas water heater. The installation will include all required components to ensure a safe, code-compliant, and reliable installation. Upon completion, the water heater will be filled, tested, and placed into operation to verify proper performance and confirm there are no leaks. Services Included: Furnish and install new A. O. Smith 40-gallon gas water heater. Install new emergency water shutoff ball valve. Install new earthquake straps for seismic safety. Install new water heater drain pan. Install new hot and cold water supply lines. Install new thermal expansion tank. Install new gas flex connector. Install new sediment trap (drip leg). Install new gas shutoff valve. Reconnect temperature and pressure relief valve piping as required. Haul away and properly dispose of the existing water heater

Scope of Work: Sewer Camera Inspection Bow Tie Plumbing & Rooter performed a sewer camera inspection through the existing 4-inch cleanout located in the planter area. During the inspection, the technician found that the sewer line consists of 4-inch ABS piping from the home to the sidewalk. Beyond this point, the sewer transitions to a 4-inch clay pipe connection serving the city sewer system. At the transition from ABS to clay pipe, an offset was observed. The remainder of the sewer line appeared to be in good condition with no significant defects, root intrusion, or blockages observed at the time of inspection. The technician reviewed the camera findings with the prospective buyer on site and visually showed the offset at the ABS-to-clay transition connection. Findings: 4-inch ABS sewer line from the home to the sidewalk. Transition to 4-inch clay pipe at the city connection. Offset present at the ABS-to-clay transition. Sewer line otherwise appeared to be in goo

Bow Tie Plumbing & Rooter will excavate approximately 40 feet from the water meter to the front of the home to install a new 1-inch HDPE water service line. As part of the excavation process, shrub removal may be necessary. The project includes saw cutting a trench across the walkway and backfilling with sand to allow for future installation of red brick by others. Work will include reconnecting to the existing 1-inch PVC irrigation line and installing approximately 40 feet of new 1-inch HDPE water main piping. Installation will also include a new 1-inch ball valve, reconnection to the existing pressure regulator, and installation of a new 3/4-inch hose bibb. Additionally, Bow Tie Plumbing & Rooter will install approximately 50 feet of new 1-inch Type L copper piping within the garage. The piping will be properly supported and secured in accordance with plumbing standards. The new copper line will reconnect to the existing 1-inch water manifold located on the south side of the

Bow Tie Plumbing & Rooter installed a new 1-inch Moen Flo Smart Water Monitor, three leak sensors, a new 1-inch double union pressure regulator, and a new 1-inch ball valve at the property. To complete the installation, the water supply was shut off at the meter and the plumbing system was drained. Technician reworked the main water riser located at the front of the home to properly accommodate the new equipment and ensure correct system operation. Upon completion of the installation, the plumbing system was repressurized and thoroughly tested. Technician verified proper operation of the Moen Flo system, leak sensors, pressure regulator, and ball valve, and confirmed there were no leaks present at the time of service. Scope of work: Installed 1-inch Moen Flo Smart Water Monitor, three leak sensors, 1-inch double union pressure regulator, and 1-inch ball valve. Reworked main water riser, restored water service, and tested system for proper operation and leaks. Warranty info

Water Service Leak Spot Repair Upon arrival, I was dispatched to repair a water service leak located in the parkway area. Work Performed Inspected exposed water service piping and identified leak on existing galvanized pipe coming from the water meter Customer had already excavated area and exposed PVC line for reconnection Removed leaking section and installed new meter coupling with copper piping connection Reconnected water service line to existing PVC piping Pressure tested repair to verify proper operation and confirm no leaks were present The water service repair was completed successfully and tested leak-free at time of completion. Notes Customer will be responsible for backfilling excavation area after repair Warranty

Badger 5 Garbage Disposal Replacement Upon arrival, I was dispatched to replace the existing garbage disposal unit. Work Performed Removed existing garbage disposal Installed new 1/2 HP Badger 5 garbage disposal Reconnected drain and electrical connections as applicable Tested disposal for proper operation and checked for leaks The new garbage disposal was operating properly at time of completion. Warranty 90-day warranty on workmanship

Toilet Fill Valve & Flapper Replacement Upon arrival, I was dispatched to repair the toilet in the downstairs bathroom located near the kitchen. Work Performed Removed existing toilet fill valve Removed existing toilet flapper Installed new fill valve and flapper assembly Adjusted water level and tested toilet for proper flushing and refill operation Verified leak-free performance after repair The toilet was operating properly at time of completion. Warranty 90-day warranty on workmanship