Upland, CA

Smart Toilet Installation Upon arrival, I was dispatched to replace the existing toilet in the master bathroom with a customer-supplied smart toilet. Work Performed Removed existing master bathroom toilet Hauled away and disposed of the old toilet Installed customer-supplied Casta Diva Smart Toilet Connected water supply and completed all necessary installation connections Tested toilet for proper flushing, operation, and leak-free performance Verified smart toilet functions were operating properly at the time of installation Results The new Casta Diva Smart Toilet was installed successfully and tested for proper operation. All connections were verified to be secure and leak-free. Warranty 90-day warranty on workmanship No warranty on customer-supplied toilet or components

Hose Bibb Replacement Upon arrival, I was dispatched to replace the existing hose bibb located on the side of the house near the front door. Work Performed Removed the existing hose bibb by unsweating it from the copper piping Prepared the existing copper line for installation of new components Installed a new 1/2-inch female copper adapter fitting Installed a new 1/2-inch hose bibb Restored water service and tested the repair for proper operation Verified all connections were leak-free after installation Results The new hose bibb was installed successfully and is operating properly with no leaks present at the time of service. Warranty 1-year warranty on workmanship

Shower Remodel Plumbing Rough-In Upon arrival, I performed the plumbing rough-in work required for the shower remodel. Services Included Jackhammered concrete as needed to access existing plumbing Relocated shower drain line to accommodate new shower layout Installed customer-supplied shower valve Reworked cold water supply line serving the toilet within the wall cavity Tested plumbing connections for proper operation and leak-free performance Patched concrete after completion of underground plumbing work Notes This visit included rough plumbing only Return trip required to install shower trim and complete final fixture installation after remodel work has progressed Warranty 1-year warranty on workmanship No warranty on customer-supplied parts or fixtures

Pressure Regulator & Kitchen Faucet Replacement Pressure Regulator Replacement Bow Tie Plumbing & Rooter will remove the existing pressure regulator and install a new 1-inch double union pressure regulator to help maintain proper and consistent water pressure throughout the home. Scope of Work Shut off water supply to the home Drain plumbing system as needed to safely perform the installation Remove existing pressure regulator Install new 1-inch double union pressure regulator for improved pressure control and future serviceability Restore water service and test system for proper operation and leak-free performance Verify water pressure is properly regulated after installation The new pressure regulator will help protect the home's plumbing system, fixtures, and appliances from excessive water pressure and pressure fluctuations. Warranty Information 90-day warranty on workmanship Moen Kitchen Faucet Installation Bow Tie Plumbing & Rooter will remove the existi

Main Sewer Line Stoppage Clearing Upon arrival, I was dispatched to address a main sewer line stoppage at the property. Work Performed Located and accessed the exterior cleanout in the front yard Ran a professional mainline drain machine through the cleanout to clear the blockage from the sewer line Restored proper drainage flow through the main sewer system Thoroughly tested the system after clearing the stoppage to verify proper operation Results The blockage was successfully removed, and the main sewer line is now flowing properly. All tested fixtures drained as intended, and no additional issues were observed at the time of service. Warranty 90-day warranty on drain cleaning service Warranty covers only the section of drain line that was cleared and does not cover abuse, misuse, broken or damaged piping, root intrusion, shifting pipes, or other pre-existing defects within the drainage system.

Master Bathroom Toilet & Sink Drain Service Upon arrival, I was dispatched to address a clogged toilet in the master bathroom and a slow-draining sink on the left side of the master bathroom vanity. Toilet Stoppage Clearing Work Performed Ran a hand auger back and forth through the toilet to clear the blockage Restored proper flushing and drainage flow Tested toilet to verify proper operation after service Sink Drain Cleaning Work Performed Inspected the left-side master bathroom sink due to slow drainage Removed debris from the top of the pop-up assembly Restored proper drainage flow to the sink Tested sink to verify proper operation after cleaning Findings The initial service call was for a toilet with a poor flush. During inspection, I found that the existing Kohler toilet does not fully evacuate the tank unless the flush handle is held down throughout the flush cycle. This incomplete flush may contribute to recurring clogs and poor performance. The toilet and

Toilet Stoppage Clearing Upon arrival, I was dispatched to address a toilet that was not draining properly. Findings After further inspection, I determined that the issue was isolated to the toilet itself and was not affecting the main drain system. Work Performed Inspected toilet and confirmed blockage within the fixture Used a toilet auger to clear the obstruction Removed a feminine hygiene product that was causing the clog and restricting proper drainage Thoroughly tested the toilet after clearing the blockage Results The blockage was successfully removed, and the toilet is now flushing and draining properly. Multiple test flushes were performed to verify normal operation, and no further issues were observed at the time of service.

Pressure Regulator Replacement & Water Riser Upgrade Recommendation Upon arrival, I was dispatched to inspect a malfunctioning pressure reducing valve (PRV) due to inconsistent water pressure throughout the home. Findings Inspected the existing PRV and determined it was failing Observed a pressure drop of more than 10 PSI across the regulator, indicating improper operation Confirmed the defective PRV was causing inconsistent water pressure throughout the plumbing system Work Performed Removed the failing pressure reducing valve Installed a new pressure reducing valve to restore proper pressure regulation Adjusted and calibrated water pressure to 60 PSI Thoroughly tested the system to verify consistent pressure and proper operation Recommendations I recommended upgrading the entire water riser assembly, including: New pressure reducing valve (PRV) New main water shut-off valve New irrigation shut-off valve New hose bibb Replacing these components would improve

Toilet Stoppage Clearing Upon arrival, I was dispatched to address a clogged toilet that was not draining properly. Work Performed Inspected toilet and confirmed blockage was restricting drainage Used a toilet auger to clear the obstruction Restored proper flow through the toilet drain Flushed and tested the toilet multiple times to verify proper operation Results The blockage was successfully cleared, and the toilet is now flushing and draining properly. The fixture was tested after service and found to be operating as intended.

Scope of Work: 40-Gallon Gas Water Heater Replacement Bow Tie Plumbing & Rooter will remove and dispose of the existing water heater and install a new A. O. Smith 40-gallon gas water heater. The installation will include all required components to ensure a safe, code-compliant, and reliable installation. Upon completion, the water heater will be filled, tested, and placed into operation to verify proper performance and confirm there are no leaks. Services Included: Furnish and install new A. O. Smith 40-gallon gas water heater. Install new emergency water shutoff ball valve. Install new earthquake straps for seismic safety. Install new water heater drain pan. Install new hot and cold water supply lines. Install new thermal expansion tank. Install new gas flex connector. Install new sediment trap (drip leg). Install new gas shutoff valve. Reconnect temperature and pressure relief valve piping as required. Haul away and properly dispose of the existing water heater

Scope of Work: Sewer Camera Inspection Bow Tie Plumbing & Rooter performed a sewer camera inspection through the existing 4-inch cleanout located in the planter area. During the inspection, the technician found that the sewer line consists of 4-inch ABS piping from the home to the sidewalk. Beyond this point, the sewer transitions to a 4-inch clay pipe connection serving the city sewer system. At the transition from ABS to clay pipe, an offset was observed. The remainder of the sewer line appeared to be in good condition with no significant defects, root intrusion, or blockages observed at the time of inspection. The technician reviewed the camera findings with the prospective buyer on site and visually showed the offset at the ABS-to-clay transition connection. Findings: 4-inch ABS sewer line from the home to the sidewalk. Transition to 4-inch clay pipe at the city connection. Offset present at the ABS-to-clay transition. Sewer line otherwise appeared to be in goo

Bow Tie Plumbing & Rooter will excavate approximately 40 feet from the water meter to the front of the home to install a new 1-inch HDPE water service line. As part of the excavation process, shrub removal may be necessary. The project includes saw cutting a trench across the walkway and backfilling with sand to allow for future installation of red brick by others. Work will include reconnecting to the existing 1-inch PVC irrigation line and installing approximately 40 feet of new 1-inch HDPE water main piping. Installation will also include a new 1-inch ball valve, reconnection to the existing pressure regulator, and installation of a new 3/4-inch hose bibb. Additionally, Bow Tie Plumbing & Rooter will install approximately 50 feet of new 1-inch Type L copper piping within the garage. The piping will be properly supported and secured in accordance with plumbing standards. The new copper line will reconnect to the existing 1-inch water manifold located on the south side of the

Bow Tie Plumbing & Rooter installed a new 1-inch Moen Flo Smart Water Monitor, three leak sensors, a new 1-inch double union pressure regulator, and a new 1-inch ball valve at the property. To complete the installation, the water supply was shut off at the meter and the plumbing system was drained. Technician reworked the main water riser located at the front of the home to properly accommodate the new equipment and ensure correct system operation. Upon completion of the installation, the plumbing system was repressurized and thoroughly tested. Technician verified proper operation of the Moen Flo system, leak sensors, pressure regulator, and ball valve, and confirmed there were no leaks present at the time of service. Scope of work: Installed 1-inch Moen Flo Smart Water Monitor, three leak sensors, 1-inch double union pressure regulator, and 1-inch ball valve. Reworked main water riser, restored water service, and tested system for proper operation and leaks. Warranty info

Water Service Leak Spot Repair Upon arrival, I was dispatched to repair a water service leak located in the parkway area. Work Performed Inspected exposed water service piping and identified leak on existing galvanized pipe coming from the water meter Customer had already excavated area and exposed PVC line for reconnection Removed leaking section and installed new meter coupling with copper piping connection Reconnected water service line to existing PVC piping Pressure tested repair to verify proper operation and confirm no leaks were present The water service repair was completed successfully and tested leak-free at time of completion. Notes Customer will be responsible for backfilling excavation area after repair Warranty

Badger 5 Garbage Disposal Replacement Upon arrival, I was dispatched to replace the existing garbage disposal unit. Work Performed Removed existing garbage disposal Installed new 1/2 HP Badger 5 garbage disposal Reconnected drain and electrical connections as applicable Tested disposal for proper operation and checked for leaks The new garbage disposal was operating properly at time of completion. Warranty 90-day warranty on workmanship

Toilet Fill Valve & Flapper Replacement Upon arrival, I was dispatched to repair the toilet in the downstairs bathroom located near the kitchen. Work Performed Removed existing toilet fill valve Removed existing toilet flapper Installed new fill valve and flapper assembly Adjusted water level and tested toilet for proper flushing and refill operation Verified leak-free performance after repair The toilet was operating properly at time of completion. Warranty 90-day warranty on workmanship

1-Inch HDPE Water Service Line Replacement Bow Tie Plumbing & Rooter will excavate approximately 40 feet from the water meter to the front of the home in order to install a new 1-inch HDPE water service line. Scope of Work Excavate approximately 40 feet from the water meter to the front of the home Remove shrubs as necessary to access excavation area Saw cut approximately 1 ft x 4 ft section of concrete in front of shrub area to allow tunneling beneath walkway Tunnel underneath walkway to minimize surface disruption Reconnect to existing 1-inch PVC irrigation line Install approximately 40 feet of new 1-inch HDPE water main piping Install new 1-inch ball valve for main water shut-off control Reconnect to customer’s existing pressure regulator Install new 3/4-inch hose bibb Garage Copper Water Line Installation Install approximately 50 feet of exposed 1-inch copper piping within garage area Properly strap and secure copper piping for support and stability Reconnect new

Water Heater Burner Replacement Bow Tie Plumbing & Rooter will remove and replace the existing water heater burner assembly using a customer-supplied burner. The unit will be tested after installation to ensure proper and safe operation. Scope of Work Shut off gas supply as needed to safely complete repair Remove existing burner assembly Install customer-supplied burner assembly Restore gas service and test water heater operation Warranty Information 90-day warranty on workmanship No warranty on customer-supplied parts or equipment Tankless Water Heater Flush & Descaling Service Bow Tie Plumbing & Rooter will perform a flush and descaling service on the tankless water heater to remove mineral buildup and improve system efficiency and performance. Scope of Work Circulate professional descaling solution through tankless system Flush internal components to remove scale and buildup Test unit after service to verify proper operation Warranty Information 30-day warra

Sewer Line Hydro Jetting & Descaling Upon arrival, I performed a sewer line hydro jetting service through the ground cleanout to address restricted flow caused by root intrusion and scale buildup within the sewer lateral. Work Performed Accessed sewer system through ground cleanout Used professional hydro jetting equipment with a Warthog nozzle to remove root intrusion from the sewer line Performed descaling treatment to break loose heavy scale buildup inside the cast iron sewer lateral Thoroughly cleaned the sewer line to improve drainage flow and pipe performance Tested system after cleaning to verify improved operation Findings The sewer lateral showed signs of root intrusion and heavy scale buildup, which are common issues in older cast iron drain systems and can contribute to recurring stoppages.

Upon arrival, I was dispatched to address a main sewer line stoppage at the property. Access was made through the 4-inch Pomona cleanout fitting located through the house. Work Performed Accessed main sewer line through existing 4-inch Pomona cleanout fitting Ran professional mainline drain machine through the sewer line to clear blockage Worked cable back and forth as needed to fully restore flow Successfully cleared main line stoppage and restored drainage Findings The existing Pomona-style cleanout is old and rusted, making access difficult and unreliable for future service. Recommendations Remove existing Pomona cleanout Install new 4-inch two-way cleanout

Upon arrival, I was dispatched to address a main sewer line stoppage at the property. Access was made through the 4-inch Pomona cleanout fitting located through the house. Work Performed Accessed main sewer line through existing 4-inch Pomona cleanout fitting Ran professional mainline drain machine through the sewer line to clear blockage Worked cable back and forth as needed to fully restore flow Successfully cleared main line stoppage and restored drainage Findings The existing Pomona-style cleanout is old and rusted, making access difficult and unreliable for future service. Recommendations Remove existing Pomona cleanout Install new 4-inch two-way cleanout

Tankless Water Heater Flame Sensor Cleaning Upon arrival, the customer stated that the tankless water heater was displaying an error code related to dirty flame sensor rods. Work Performed Inspected tankless water heater operation Attempted to replicate reported error code, but code did not appear during testing Proceeded with cleaning the flame sensor rods as a preventative maintenance measure Tested unit after cleaning to verify normal operation at time of service Findings The unit was operating normally during today’s visit, and the reported error code could not be duplicated at this time.

Upon arrival, I was dispatched to address a branch mainline clog affecting the master bathroom. Access to the drain system was made through the 3-inch cleanout located in the backyard. Work Performed Ran professional mainline drain machine through the branch sewer line Cleared blockage affecting the master bathroom drainage system Restored proper flow through the drain line Tested drainage to verify proper operation after service Findings The stoppage was caused by root intrusion within the sewer line, which can lead to recurring drainage issues and blockages.

Bow Tie Plumbing & Rooter will remove the existing garbage disposal unit and install the new customer-supplied garbage disposal. Scope of Work Disconnect and remove existing garbage disposal Install customer-provided garbage disposal unit Reconnect drain and electrical connections as applicable Test disposal for proper operation and check for leaks Warranty Information 90-day warranty on workmanship No warranty on customer-supplied disposal unit

Upon arrival, I performed a utility location service to identify the approximate routing of the sewer, water, and gas lines around the property. Work Performed Located underground water and gas lines servicing the property Marked utility locations on the east and west sides of the garage using white marking paint for visibility Identified approximate utility routing to assist with future excavation or construction work Created a sketch showing utility locations with measurements referenced to the home and garage for documentation purposes