Rancho Cucamonga, CA

Upon arrival, I was dispatched to address a kitchen sink drain stoppage. Access was gained through the 1 1/2-inch cleanout located on the exterior wall. Work Performed Ran a 1/2-inch drain cable through the kitchen drain line Worked cable back and forth through the line to fully break up and clear blockage Cleared kitchen sink stoppage and restored proper drainage flow Tested system to verify drain was flowing properly after service Findings The kitchen drain line was obstructed, restricting proper drainage through the sink system. Warranty 30-day warranty on stoppage clearing

Upon arrival, I was dispatched to replace the existing kitchen faucet with a new customer-supplied fixture. Work Performed Removed existing kitchen faucet Installed customer-supplied kitchen faucet with pull-down sprayer Connected water supply lines and secured faucet assembly Tested faucet for proper operation and checked all connections for leaks The new pull-down sprayer faucet was installed successfully and is operating properly at time of service. Warranty 90-day warranty on workmanship No warranty on customer-supplied faucet

Bow Tie Plumbing & Rooter will cut into the kitchen ceiling area near the pantry to locate the source of water intrusion originating from the upstairs hallway bathroom. Scope of Work Open the kitchen ceiling near the pantry area as needed to gain access to the plumbing system Perform diagnostic leak investigation to trace and identify the source of water intrusion Inspect accessible drain, water, and fixture connections associated with the upstairs hallway bathroom Review findings and recommended repair options with the customer before proceeding with any additional work Notes $450.00 diagnostic charge will be applied toward the repair cost if Bow Tie Plumbing & Rooter performs the recommended repairs Drywall patching, texture, and painting are not included in this scope of work Additional repairs, if needed, will require customer approval prior to proceeding Warranty Information No warranty on diagnostic or leak detection services Any approved repair work completed will

Upon arrival, I was dispatched to replace the kitchen faucet and upgrade the shut-off valves beneath the sink. Kitchen Faucet Installation Work Performed Removed existing kitchen faucet Installed customer-supplied kitchen faucet with pull-down sprayer Connected water supply lines and secured all mounting hardware Tested faucet for proper operation and leak-free performance Warranty 90-day warranty on workmanship No warranty on customer-supplied faucet Hot & Cold Angle Stop Replacement Work Performed Removed existing hot and cold compression angle stops Installed new 1/2-inch x 3/8-inch quarter-turn compression angle stops Restored water supply and tested all connections for leaks and proper operation The new quarter-turn valves provide improved reliability and easier shut-off control compared to older multi-turn style valves. Warranty 90-day warranty on workmanship

Upon arrival, I performed routine maintenance on the tankless water heater to help maintain proper performance and extend the life of the unit. Work Performed Flushed tankless water heater using a professional descaling solution Removed mineral buildup and scale accumulation from the internal heat exchanger Restored proper water flow and improved system efficiency Checked system operation after maintenance was completed Recommendations Routine maintenance and annual descaling are recommended to help: Improve efficiency and performance Extend the lifespan of the water heater Reduce mineral buildup and potential system issues Maintain reliable hot water production

Upon arrival, I investigated a reported leak in the garage and identified a failure on the 3/4-inch PVC drain line serving the water softener system. Work Performed Removed damaged section of 3/4-inch PVC drain piping Repaired leaking water softener drain line with new PVC fittings and piping as needed Secured connections to ensure proper drainage and leak-free operation Tested drain line to verify proper function after repair Findings The leak was originating from the existing PVC drain line connected to the water softener discharge system. Warranty 1-year warranty on workmanship

Relocated the new Delta diverter valve to the opposite side of the shower and installed new piping for the handheld shower head and standard shower head. Return visit will be needed to install the shower trim, toilet, and bathroom faucet once available. Also needs replacement of all three angle stops.

Bow Tie Plumbing & Rooter will perform diagnostic testing on the shower pan and plumbing system to help determine the source of the water intrusion. The shower pan was filled with water and monitored, and no leaks were found during the test. The shower pan was then drained, and again no leaks were observed. Water was also run directly onto the shower glass panels, at which point water intrusion was noticed coming through the silicone areas around the glass enclosure. In addition, separated tiles were observed, which may also be contributing to the issue. At this time, no water intrusion was visible through the ceiling below. However, Bow Tie Plumbing & Rooter recommends cutting open the drywall ceiling to allow better visibility and access for further inspection if the issue continues. If water begins leaking through the ceiling and the customer requests a return visit, the service call fee will be applied toward the cost of cutting open the ceiling and completing the necessar

To install a 1 in Moen smart valve, 1 in pressure regulator doubled union, 1 in ball valve and a 3/4 hose bibb will have to turn off water meter drain system and rework 1 in build up in front of house. 1 yr warranty on workmanship

Upon arrival, I performed a thorough leak detection inspection to identify the source of water intrusion affecting the kitchen and laundry room areas. Access was made through the laundry room, where I inserted an inspection camera into the drain line. Findings During the inspection, I identified a soft blockage within the drain line, which caused pressure buildup and resulted in a burst kitchen drain line beneath the concrete slab. Water damage was present in both the kitchen and laundry room, with water seeping up through the kitchen tile flooring. Hollow spots were also found beneath the tile, indicating moisture buildup under the slab. I recommended opening the kitchen floor to access and repair the damaged drain piping. Phase 1 – Kitchen Waste Line Repair Scope of Work Jackhammer concrete floor in kitchen area to locate damaged 2-inch waste line Cut out and repair burst section of 2-inch drain pipe Test drain line and connections for proper operation Backfill excav

Upon arrival, I was dispatched to investigate a leak under the kitchen sink. I ran water through the sink and operated the garbage disposal to replicate the issue. Work Performed Identified leak originating from a loose connection at the 1 1/2-inch elbow (ell) connected to the disposal Installed a new 1 1/2-inch washer to properly seal the connection Secured and strapped the 1 1/2-inch ABS trap arm for added stability Retested system by running water and operating disposal to confirm leak was resolved Findings The leak was caused by a loose and improperly sealed connection at the disposal drain assembly. Warranty

Bow Tie Plumbing & Rooter will install a customer-supplied water softener system and complete all necessary plumbing modifications to properly integrate it into the home’s water system. The customer will provide the water softener unit, filter tank, and potassium, while Bow Tie Plumbing & Rooter will supply all required piping and fittings for a professional installation. Scope of Work Trench from the main water riser to the garage to route new water lines Install a new 1-inch copper water softener loop for proper system operation Rework the main water riser to accommodate the new connection Install a new ball valve for system control and isolation Install a dedicated drain line for the water softener system Drill water lines through the garage wall as needed for routing Seal all wall penetrations with caulking to prevent air and moisture intrusion This installation will ensure proper water flow, system efficiency, and long-term reliability of the water softener setup.

Upon arrival, I was dispatched to install a customer-supplied shower valve in the master bathroom. After evaluating the installation area, I determined that access to the valve required opening the wall behind the shower. Work Performed Cut and removed drywall behind the shower to gain access to plumbing Installed customer-provided shower valve Secured all connections and ensured proper alignment Turned water back on and tested system for proper operation and leaks Warranty 1-year warranty on workmanship No warranty on customer-supplied parts

Air Gap Leak Repair & Dishwasher Drain Connection Upon arrival, I was dispatched to address a leak coming from the kitchen air gap. After inspection, I found that no hoses were connected to the air gap, which was causing water to discharge improperly. Work Performed Inspected air gap and surrounding drain components Connected dishwasher discharge hose to the air gap Connected garbage disposal drain hose to the air gap Secured all fittings to ensure proper drainage and prevent leaks Tested system by running water to confirm proper operation and leak-free performance Findings The leak was caused by missing hose connections at the air gap, preventing proper routing of wastewater from the dishwasher. Warranty 1-year warranty on labor

Upon arrival, I addressed a main sewer line stoppage at the property. Access was gained through the 3-inch cleanout located on the west side of the home. Work Performed Ran professional mainline drain machine through the cleanout all the way to the city sewer connection Successfully cleared the main line blockage and restored proper flow Performed a sewer camera inspection to evaluate the condition of the line Findings During the camera inspection, I found that the backwater valve flapper was off its hinges, which can prevent proper operation and may lead to future drainage issues or backups. Recommendations Recommend removal and replacement of the backwater valve to restore proper function and help prevent future sewer backups Warranty 30-day warranty on main line stoppage clearing